Crossborder is a company specializing in BPO (Business Process Outsourcing) and RPA (Robotic Process Automation).
Bar chart illustrating the intentions and trends related to BPO (Business Process Outsourcing) and RPA (Robotic Process Automation).
Contact Center
Includes a comprehensive range of services such as call center operations  customer service

Customer Service

We have the capacity and specialization to manage customer service, requests, complaints, claims, loyalty, up to third level of attention.

Sales & Telemarketing

We carry out the knowledge of the prospect based on archetypes and generate specialized scripts for each one in order to accept our product and offer.
Our Sales & Telemarketing services are designed to drive business growth through strategic outreach
Our expertise in Sales drives success for our clients by combining innovative strategies with skilled execution

Collections

We implement world-class collection services, own or third-party that accelerate customer contact, reimbursement and transaction processing, before legal collection.

Notification

We perform notifications by any channel to end users or target markets using the appropriate scripts for each auditórium.
Automate tasks with advanced RPA technology
Enhance support with our expert call center services.

Technical Support

This team is responsible for delivering solutions and assistance from basic to advanced problems, ensuring that customers receive help to effectively use and troubleshoot their devices and programs.